Privacy statement
Please read the terms below before you provide Canada Life Limited ("Canada
Life") with any information. By submitting information about yourself or
others, you and they consent to the use of such information as set out in this
statement. Canada Life cannot guarantee the security of the web, but will aim
to protect your privacy as much as is within its reasonable control. Canada
Life may ask you on this website to provide personal information so that the
information or the service you requested may be given; or respond to your
queries or carry out certain administrative or other services in relation to
any existing policy you may have.
Personal information
Personal information supplied by you will be treated in confidence by Canada
Life and will not be disclosed to any third parties, except with your
permission or in accordance with the law. Your information may be transferred
outside the European Union. Your personal information will be held on the
Canada Life data systems, or those of our agents and or subcontractors. Canada
Life will also provide you (by post, telephone, fax or email) with information
on its products and services or those of Canada Life's suppliers. However if
you do not wish to receive such information, please advise Canada Life
accordingly when you contact us.
Canada Life reserves the right to use the information to improve its services,
prevent or detect fraud or abuse of this website and to allow its affiliates to
carry out functions to assist Canada Life in providing its business.
Credit checks
In the process of providing you with any requested product information or
services, Canada Life may carry out checks with licensed credit-reference
agencies and record such searches. As part of Canada Life's checks and in order
to prevent possible fraud, Canada Life may also exchange information with other
insurers or relevant companies using various databases.
Customer service information
For training purposes calls to Canada Life's customer service teams may be
recorded and/or monitored.
Protection of information
Canada Life's website is secured physically by being contained in a secure
location and by limiting access to authorised personnel only, and from
unauthorised entry via the web by the use of firewalls. Canada Life protects
personal information sent to it over the web through the use of SSL (Secure
Socket Layer) encryption, an industry standard.
Changes
Canada Life reserves the right to make changes to this Privacy Statement as and
when deemed to be appropriate but never so your information is less protected
than current industry standards and practices. Any changes will be noted on
this page and on any other pages within this website. By continuing to use the
services provided on this website you consent to any changes made.